Karla Rivero

Currently, Bogota's El Dorado airport has an over-demand of flights at certain hours that exceed the airport's operational capacity. In view of this scenario, the Aerocivil has frequently implement...

  If you wanted to recover your LATAM Pass password and didn’t get the email with the new one, maybe we are having problems with our services. Please remember to also check your spam folder. If you...

If you’ve entered your LATAM Pass and/or CPF number when purchasing your ticket or at Check-in, your miles or points will be automatically credited at: 7 days - flights operated by LATAM Airlines ...

Will I receive compensation if I am denied boarding? We care about our passengers, and if there is a denied boarding, we will compensate you for it. Every compensation will be reported at the airpo...

If you want to know more about the recommendations of the International Association of Air Transport (IATA) that guarantee your safety on board, visit their website . & nbsp;

Due to the expansion of COVID-19, each country has different travel requirements. This information varies constantly. That’s why we recommend you always check the official websites of the country o...

For trips with 10 or more passengers, we have a group travel service available (doesn't apply to redeem with miles or points). If you need it, we have a request form where you can check the availa...

It is a program for passengers who agree to travel on a flexible schedule, in exchange for compensation and other benefits. Passengers can register as volunteers when they receive an email with an ...

This information appears on your boarding pass. Sometimes the data may vary, so we recommend that you check the information screens located at the airport. Main terminals: Cities / Airports ...

According to the rebate of boarding taxes in Chile, a difference was generated with the taxes paid by some passengers.  Who can request a refund? All Chilean and foreign passengers with domestic an...