Karla Rivero
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Recent activity by Karla Rivero-
Office hours and addresses
Get the hours and directions of in our workshops.
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My flight was canceled or rescheduled
Don't worry, in My Trips you can accept the new itinerary that we propose or: </ span> - Choose a new date - Request a refund If you want to choose a new date You can make a chang...
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What happens if my flight is early?
If due to an unforeseen event we had to advance your flight 16 or more minutes, we want to give you a solution. & nbsp; We know that an advance can affect travel planning, so you can go to My ...
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How can I order a special food for my trip?
Solicita calling to nuestro Contact Center After you book, it is up to 24 hours before your departure. Remember that this service is free and only available in international vehicles with duration ...
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Do I earn miles on a trip redeemed with LATAM Pass Miles?
No. The exchange of tickets with miles does not allow the accumulation of Miles LATAM Pass .
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What is a Travel Voucher and how can I use it?
A Travel Voucher is a compensation document that can be delivered after some contingency or refund situations. What is the validity of a Travel Voucher? Due to the global situation regarding COVID-...
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How can I recover my reservation code?
The reservation code still exists for some tickets purchased in our classic version and to perform some actions in our new experience. You can find it on the unique proof of sale, which comes in th...
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Can I use my return ticket if I did not fly the one way?
The flights or sections that make up the itinerary of your ticket must be flown in the order indicated. Otherwise, the itinerary is canceled in its entirety. However, in Brazil, Colombia, Germany o...
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What do you forget a personal article in the airplane or airport?
If you are only in the airport, the most effective is in contact with our personal LATAM on displays or departure ports to report and retrieve you article a la brevedad. In the case that you are no...
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What should I do if some of my baggage is missing or damaged?
If you’re still at the airport, talk to our LATAM staff in the baggage claim area and make a claim with your passport or ID, boarding pass, and the bill of the checked baggage purchased. If you are...